Easy purchase, didnt have the "Wildcat" branded hard plastic bar ends but the grips felt good.
Bought new tube, lasted a year pretty tough. Surprisingly the hole on the old tube was from the split rim pinching it. Install was easy and all smiles again.
It has been very distressing for my self and for my son who is obsessed with his new mini rocker and was excited to get new tyres in reasonable shopping time. It’s been 3 weeks item still shows it’s in Sydney. It is very Bas experience so far buying from wild cat
Hi Sweet Heart, we are sorry that the tyres haven’t been received as yet but as we advised you last week, there are significant disruptions with packages to WA at the moment with AustPost.
We sent your tyres immediately but as you selected standard post rather than express post, we sent them via your chosen method. We did provide an express post option which isn’t impacted by these shipping delays however you didn’t choose that method.
As we let you know, AustPost are saying on their website the following:
“Parcel Post items sent to Western Australia from the east coast of Australia may take up to an additional two weeks to be delivered (based on our current estimates).
“Unaddressed Mail and Print Post deliveries are also impacted and may take an additional week to arrive.
“Heavy rain and flooding have closed the Sydney-to-Perth rail line. The Melbourne-to-Adelaide rail link was closed due to damage caused by a train derailment and reopened on 21 November, however delays are expected due to a backlog of freight.”
I purchased the small handlebars for my 6 yo grandson to ride more comfortable on the Wild Cat Joker , he now rides the Joker with confidence much easier & now the older kids/young adults can’t ride so easy , bought for the 6 yo & now he loves it. Thanks Wild Cat.
That’s awesome to hear Brenton. Hope you’re also getting a chance to ride it.
Thanks for the awesome feedback Tommy. Really appreciate it. We love that bike. It just pops.
My young bloke love’s his mini bike!!!
Had it about 4 years!!!
Just upgrade wheels bars & pegs!!!
The boys there went out of there way to help us out!!!
Thanks Oscar, we strive to go above and beyond and are stoked that you’re loving it. I bet those new lighter wheels make a difference.
Thanks for the confidence Corey, appreciate it.
It would be nice if it had both cables still cant ride his bike safely and dont see anywhere to order the back cable hopefully they will do something for him
Hi Bradley, sorry to hear that there seems to be a mix up in what was sent to you. We will get this sorted as you were supposed to receive both cables. So not sure what happened for you to only get one. Sorry for the inconvenience.
Hi Jeffry, sorry to see the rating that you have left us. We haven't had any correspondence with you so not sure if there has been a problem or not. If you have any warranty issues or concerns, please contact us at email@example.com so we can address it for you, including videos or photos of the issue.
Wildcats are awesome bikes with every better customer service!! I highly recommend these guys you will not be disappointed!!
Thanks so much Kerry - we always seek to put our customers first - glad you felt the Wildcat love!!
To be honest.... this has been a nightmare. The shipping company screwed up but Wildcatmini stepped and made things happen. They took control of the situation with the shipping company and got it sorted on a day. Had my parts returned to them and shipped it direct to Canada for me. These guys rock!! Best service I have had in a long time fork anyone. And I don't even live in their country. Went above and beyond for me.
And the tires rock. Amazing traction and super cool colour. My Son is very happy!!
Thank you wildcatmini and the team
Thank you so, so much Brian. We have a pretty good track record with Fedex but sometimes they do our head in. Our priority is always our customers as we know your kids are waiting to sent shredding again so we want to make sure they can just get back on it and get out there. Glad it got sorted and your son is back out there!!
My 2yr old loves this bike. My 7yr old is jealous due to his little brothers mini bmx bike having a disc brake. And his fatboy does not. I catch him riding it all the time. We’re are a big bmx family (USA bmx registered intermediate racers) and the boys love riding these minis on there off days of racing. The pure joy in there faces are great to see. Only found one small concern and will be addressing it this weekend. Thanks wildcat for producing such good mini’s
What a champion Jonathan - we love that your 2 year old is busting a move on this little legend. I'm sure you'll notice the difference on the Wildcat compared to the Fatboy.
We will be in touch re your concern and will get it sorted for you. We strive to go above and beyond with not only our bikes, but also with our customer service and support. Look forward to seeing you at Grands if you are going.
My son (9) saved his money to buy this bike as his friends all have one. He loves it, it has been brilliant for increasing his leg, core and arm strength. He is outside daily using it, making his own jumps and practicing 'tricks.' Postage was fast, communication with the company is second to none, they are very helpful and always reply within 24 hours - I have been very impressed with their customer service and this alone make me very confident with a company.
Thank you Lauren - your feedback means so much to us but more than anything, we are so pleased your boy is loving his Wildcat. What an awesome thing for him to save up for it - we hope he gets so much use out of it and will definitely stand out from the crowd!! Would love to see some videos of his tricks.
I purchased this wildcat bike for my 9-year-old son's birthday. I assembled the bike and inflated the tires as the instructions said but put them at 50 lb instead of the 65. On the second day of writing the front tire exploded sounded like a shotgun going off I'm just thankful that he wasn't on it when this happened. Trying to get ahold of wildcat for a replacement wheel but it looks like you may have to buy any parts that were defective.
Hi Jeffrey, sorry to hear that the tire exploded. We have a fully comprehensive warranty support program - if you reach out to us first we always aim to sort any issues, which we are in the process for doing for you. We always let our customers know that you only have to get in touch with us if something goes wrong and we will fix it - we aren't like other Mini BMX manufacturers who refuse to offer post sales support and warranty. We will be in touch and will resolve this for you.
Thanks for the feedback Barry - those tyres are the best.
Thanks for the great feedback Joanne. Hope he loves them.
Had minor problems with the bike, very understanding and easy to deal with got the problems fixed and up and running with no complications. A thumbs up for there customer service. 🦸👍
Thanks for getting in touch with us John - we wish that you would have reached out before posting a review as we always strive to go above and beyond with our customer service and warranty program. Small issues can arise from time to time but we stand by our product and market leading warranty support. Glad you're up and running again with the bike.
Very fast delivery of products within Australia. Highly recommend this website/company and I would definitely shop from here again
Thanks for such good feedback Norbet. We are so pleased that they came quickly.
Thanks Craig - we are really pleased your boy is loving his Wildcat Mini.
Hi Daniel, we apologise that Australia Post have not delivered your pegs. Why they didn’t arrive at the same time as your bike also doesn’t make sense to us, but we have lodged an enquiry with Australia Post.
Thanks for your feedback David - glad it fits well and got you back on the bike.