Wildcat Mini BMX Reviews

Hi Sweet Heart, we are sorry that the tyres haven’t been received as yet but as we advised you last week, there are significant disruptions with packages to WA at the moment with AustPost.

We sent your tyres immediately but as you selected standard post rather than express post, we sent them via your chosen method. We did provide an express post option which isn’t impacted by these shipping delays however you didn’t choose that method.

As we let you know, AustPost are saying on their website the following:

“Parcel Post items sent to Western Australia from the east coast of Australia may take up to an additional two weeks to be delivered (based on our current estimates).

“Unaddressed Mail and Print Post deliveries are also impacted and may take an additional week to arrive.

“Heavy rain and flooding have closed the Sydney-to-Perth rail line. The Melbourne-to-Adelaide rail link was closed due to damage caused by a train derailment and reopened on 21 November, however delays are expected due to a backlog of freight.”

That’s awesome to hear Brenton. Hope you’re also getting a chance to ride it.

Thanks for the awesome feedback Tommy. Really appreciate it. We love that bike. It just pops.

Thanks Oscar, we strive to go above and beyond and are stoked that you’re loving it. I bet those new lighter wheels make a difference.

Thanks for the confidence Corey, appreciate it.

Hi Bradley, sorry to hear that there seems to be a mix up in what was sent to you. We will get this sorted as you were supposed to receive both cables. So not sure what happened for you to only get one. Sorry for the inconvenience.

Hi Jeffry, sorry to see the rating that you have left us. We haven't had any correspondence with you so not sure if there has been a problem or not. If you have any warranty issues or concerns, please contact us at wildcat@wildcatmini.com so we can address it for you, including videos or photos of the issue.

Thanks so much Kerry - we always seek to put our customers first - glad you felt the Wildcat love!!

Thank you so, so much Brian. We have a pretty good track record with Fedex but sometimes they do our head in. Our priority is always our customers as we know your kids are waiting to sent shredding again so we want to make sure they can just get back on it and get out there. Glad it got sorted and your son is back out there!!

What a champion Jonathan - we love that your 2 year old is busting a move on this little legend. I'm sure you'll notice the difference on the Wildcat compared to the Fatboy.
We will be in touch re your concern and will get it sorted for you. We strive to go above and beyond with not only our bikes, but also with our customer service and support. Look forward to seeing you at Grands if you are going.

Thank you Lauren - your feedback means so much to us but more than anything, we are so pleased your boy is loving his Wildcat. What an awesome thing for him to save up for it - we hope he gets so much use out of it and will definitely stand out from the crowd!! Would love to see some videos of his tricks.

Hi Jeffrey, sorry to hear that the tire exploded. We have a fully comprehensive warranty support program - if you reach out to us first we always aim to sort any issues, which we are in the process for doing for you. We always let our customers know that you only have to get in touch with us if something goes wrong and we will fix it - we aren't like other Mini BMX manufacturers who refuse to offer post sales support and warranty. We will be in touch and will resolve this for you.

Thanks for the feedback Barry - those tyres are the best.

Thanks for the great feedback Joanne. Hope he loves them.

Thanks for getting in touch with us John - we wish that you would have reached out before posting a review as we always strive to go above and beyond with our customer service and warranty program. Small issues can arise from time to time but we stand by our product and market leading warranty support. Glad you're up and running again with the bike.

Thanks for such good feedback Norbet. We are so pleased that they came quickly.

Thanks Craig - we are really pleased your boy is loving his Wildcat Mini.

Hi Daniel, we apologise that Australia Post have not delivered your pegs. Why they didn’t arrive at the same time as your bike also doesn’t make sense to us, but we have lodged an enquiry with Australia Post.

Thanks for your feedback David - glad it fits well and got you back on the bike.